Service Agreement & Terms

This Service Agreement (the "Agreement") is between St. Pete Dump Trailers (a DBA of Gibson Management LLC), referred to as "the Company", and the customer named on the booking, referred to as "the Customer". By completing a booking, by signing a printed copy of this Agreement at delivery, or by replying to confirm a booking, the Customer agrees to all of the terms below.

1. Service being provided

The Company provides a hauling, transport, and delivery service using its own dump trailer and tow vehicle. The Company delivers the trailer, the Customer loads it within the agreed window, and the Company hauls and disposes of the load, or delivers material as ordered.

2. Service window

The service window depends on the package booked:

• Drop & Go: 1 Day — Drop-off between 7 AM and 10 AM, pickup by 8 PM the same day.
• Drop & Go: 2 Day — 2 days from drop-off.
• Drop & Go: 5 Day — 5 days from drop-off.
• Drop & Go: 7 Day — 7 days from drop-off.

Exact times are stated on the booking confirmation. For the 1-Day package, pickup is at 8 PM regardless of drop time. Special timing requests may be made at booking but are not guaranteed.

Additional days past the booked window are $50 per day, subject to trailer availability.

3. Maximum load weight

• Maximum cargo load: 10,000 lb (5 tons). The Customer agrees not to load the trailer beyond this limit regardless of how much volume space remains.
• An overloaded trailer will not be hauled. The Customer remains responsible for the full service fee plus a $250 overload reload fee and must remove material until the load is legal.
• Heavy materials (concrete, dirt, sand, asphalt, brick, tile, stone, gravel) must not exceed the marked fill line inside the trailer, approximately one-third of the wall height. A $100 heavy-material surcharge applies to these loads.

4. Prohibited items

The following are not accepted under any circumstances. The Customer is responsible for proper disposal of any of these:

• Hazardous materials of any kind (paint, solvents, chemicals, pesticides, fertilizers)
• Tires
• Refrigerators, freezers, and air conditioners (require certified freon evacuation)
• Batteries (auto, marine, lithium-ion)
• Asbestos or lead paint debris
• Liquid waste of any kind
• Propane tanks (full or empty)
• Electronics waste (TVs, computers, monitors)
• Medical or biohazardous waste
• Ammunition, fireworks, or explosives

5. Landfill and disposal fees

• On all Drop & Go packages, the Customer pays landfill fees at cost. The Company provides the weight ticket.
• Mid-rental Dump & Return (optional add-on): If the trailer is emptied and returned mid-rental so the Customer can continue loading, a flat $150 service fee applies, in addition to landfill tipping charges at cost.

6. Property and placement

• The Customer chooses and approves the trailer placement location at delivery.
• The empty trailer weighs roughly 4,800 lb and a loaded trailer can reach 14,800 lb.
• The Company is not responsible for damage to driveways, lawns, irrigation, sprinkler heads, pavers, septic systems, or other surfaces or structures caused by trailer placement, delivery, or pickup at a location the Customer approved.
• If the Customer is unsure whether a surface can take the weight, they should say so before delivery so a different spot can be chosen.
• The Customer is responsible for damage to the trailer beyond normal wear caused by the Customer's loading, contractors, or others acting at the Customer's direction. Damage beyond normal wear will be billed to the card on file at actual repair cost, documented with photos taken at pickup.

7. Safety

• No person may climb in or on the trailer at any time. All loading must be done from outside the trailer.
• Children and pets must be kept clear of the trailer at all times.
• The Customer is responsible for safe and lawful loading and for keeping the load within the trailer walls.

8. Payment

• Card payment online at booking. The Customer pays the service fee when they book — no holds, no preauthorizations.
• Landfill fee billed after pickup. The landfill fee is charged to the same card after pickup, at the current Pinellas County rate of $63.57 per ton (effective 10/1/2026), billed at actual cost per scale ticket and passed through to the customer. A photo of the scale ticket is emailed after pickup.
• Receipt + scale ticket photo. The Customer receives a photo of the scale ticket and a payment receipt by email.
• Chargebacks. Chargebacks initiated without first contacting the Company in writing are a material breach of this Agreement. If the chargeback is reversed, the Customer agrees to pay reasonable collection costs.

9. Cancellation

• Cancellation more than 24 hours before scheduled delivery: no charge.
• Cancellation within 24 hours of scheduled delivery: 50% of the service fee.
• No-show or refused delivery on arrival: full service fee.

10. Equipment Transport (when applicable)

For equipment transport jobs, the Customer confirms the equipment make, model, and weight at booking. Equipment must be 8,000 lb or under. The equipment owner drives the equipment on and off the trailer where possible. The Company secures all loads with rated tie-downs. The Company may refuse any load that exceeds the trailer rating or cannot be safely secured.

11. Limitation of liability

The Company's total liability for any claim arising from the service is limited to the amount the Customer paid for that job. The Company is not liable for indirect or consequential damages.

The Company carries $1M / $2M commercial auto and general liability insurance.

12. Force Majeure

The Company is not liable for failure or delay in performing services caused by circumstances beyond its reasonable control, including but not limited to severe weather, natural disaster, fire, flood, vehicle breakdown, illness or injury to the Company's operator, acts of government, road closures, or other events that make performance impractical or unsafe. In such cases, the Company will notify the Customer as soon as possible and offer to reschedule at no penalty. If rescheduling cannot be agreed upon, the Customer will receive a full refund of any amounts paid.

13. Florida law

This Agreement is governed by the laws of the State of Florida. Any dispute arising from or related to this Agreement is handled in the courts of Pinellas County, Florida.

14. Communications & consent

By providing a mobile number at booking, the Customer consents to receive service-related SMS and voice calls from the Company — including booking confirmations, delivery and pickup updates, scale ticket photos, invoices, and quick questions about the job. Message and data rates may apply. The Customer may opt out of SMS at any time by replying STOP to any text; the Customer may still receive non-marketing calls needed to complete a booked job.

15. Photos & marketing use

The Company may photograph the trailer, the job site, and the materials loaded for internal records, insurance documentation, and marketing use (including the website and social media). Photos never include people, license plates, or house numbers. The Customer may opt out of marketing use at booking or in writing any time before the pickup date; opt-out does not affect internal records or insurance documentation.

16. Electronic signature

The Customer agrees that completing a booking online, replying to confirm a booking by text or email, or clicking Submit on any Company form constitutes a valid electronic signature under the federal E-SIGN Act (15 U.S.C. §7001 et seq.) and the Florida Uniform Electronic Transaction Act (§668.50, Fla. Stat.) and has the same effect as a handwritten signature.

17. General provisions

• Entire agreement. This Agreement is the complete and exclusive statement of the agreement between the Company and the Customer and supersedes any prior quotes, texts, or discussions.
• Updates. The Company may update this Agreement from time to time. The current version is always posted at stpetedumptrailers.com/terms. Continued use of the service after an update constitutes acceptance of the updated Agreement.
• Severability. If any provision of this Agreement is held unenforceable, the remaining provisions remain in full effect.
• Notice. Notice to the Customer may be given by email, SMS, or phone using the contact information on the booking. Notice to the Company may be given by email to the address at the top of this Agreement.
• Indemnification. The Customer agrees to indemnify and hold the Company harmless from any claim, loss, or damage arising from items the Customer loaded, placement decisions, or acts of the Customer's contractors, invitees, or others acting at the Customer's direction.

Questions about anything above? Call or text 727-248-0345 or email matt@stpetedumptrailers.com before booking. We're happy to explain.